Accommodation
Our Glamping Tents are open plan and contain a queen bed, 2 bunk beds and a fold out lounge. Please check to ensure that that it fulfills your requirements. Please contact the office if you have any questions.

Car Parking: Car parking is free during your stay with us.

Final Payment
Balance of the booking is due and payable on arrival, including full payment for any additional persons or nights. When express check-in applies balance of the booking is required 7 days prior to arrival. 

Peak period payments require full payment prior to arrival:

Peak period payments require full payment prior to arrival by the following dates.

• Christmas 20th December -24th January: 1 October

• Australia Day Long Weekend: 27th December

• Easter Long Weekend: 1 February

• March Long Weekend: 10 February

• November Long Weekend: 3rd October

• All other periods: 2 days prior to arrival

These can be paid in instalments via arrangements with reception.

A credit card must be produced in the name of the person staying at the park on check-in. Any damage caused may be charged against this card.

Deposits & Refunds
A deposit or payment in full by credit card is required at the time of booking. We will process this against your credit card and send a confirmation email. A 1.5% credit card fee applies to payments made by Visa and Mastercard. If you have made arrangements to direct deposit your payment(s), please provide your reservation number and name as a reference: BSB: 067 018 Account: 10070678.

Cancellation
We understand that at times you may need to change or cancel your travel plans.

All deals and promotions are non-refundable and not transferrable to another date unless specifically outlined.

The following cancellations/change conditions apply to standard booking (non-deal):
• If a cancellation is less than 28 days prior to arrival the full payment is forfeited.
• If a cancellation is 28 days or more prior to arrival a $50 administration fee will apply per glamping tent.

A cancellation includes a reduction in the number of nights booked.

Insurance: We recommend taking out travel insurance in case of any unforeseen changes, such as health issues, weather events, caar issues, or flight cancellations for example.

After Hours

Noise must be kept to a minimum after 10.30pm. This policy is to be strictly adhered to.

Allocation
Management will make every possible attempt to hold requested Glamping Tents but also reserves the right to move bookings to maximise the current booking demands.

Arrival / Departure Times    
Arrival Time: accommodation will be available for occupation from 2pm. Prior arrangements must be made for arrivals after 5pm.
Departure Time: accommodation must be vacated by 10am on day of departure.

Entrance via BIG4 Tassie Getaway Parks St Helens

Glamping 148 Tasmania is situated in a private fenced area at the rear of BIG4 Tassie Getaway Parks St Helens and is accessible via the entrance of the Holiday Park. We will welcome you in reception and provide directions and key access to this private area. If you're travelling with kids, you are welcome to use the facilities within the Holiday Park during your stay including the playground and jumping pillow.

Group Bookings / Special Offers
Additional terms and conditions may apply to group bookings or bookings made under a special offer.
If you wish to book as a group and secure a set tariff on booking, please nominate one person to liaise with office staff to collate all information and payment requirements.

Minimum Booking Periods 
Minimum booking periods may apply over school holidays, weekends, long weekends and selected special events.

Damages / Loss
All registered guests shall be liable for any loss or damage to the appliances, furniture, keys/passes, fixtures and fittings in the accommodation. Fair wear and tear excluded. A fee may be charged if excessive cleaning is required after departure.

Dog Policy
Whilst we love pooches they are not welcome in the Glamping Tents.
BIG4 Tassie Getaway Parks St Helens (located nearby) does have some lovely pet-friendly Cabins and Sites.

Smoking

All Glamping Tents are non-smoking. By law, it is prohibited to smoke inside or within 5 metres of any public building.

Terms and conditions are subject to change at any time.