Booking Terms and Conditions
Accommodation
Our Glamourous Glamping Tents are open plan and contain a queen bed, 2 bunk beds and a fold out lounge. Please check to ensure that that it fulfills your requirements. Please contact the office if you have any questions.
Car Parking: Car parking is free during your stay with us.
Final Payment
Balance of the booking is due and payable on arrival, including full payment for any additional persons or nights. When express check-in applies balance of the booking is required 7 days prior to arrival. Peak period payments require full payment prior to arrival: Christmas by 1 October and Easter by 1 February. These can be paid in instalments via arrangements with reception. A credit card must be produced in the name of the person staying at the park on check-in. Any damage caused may be charged against this card.
Deposits & Refunds
A deposit or payment in full by credit card is required at the time of booking. We will process this against your credit card and send a confirmation email. A 1.5% credit card fee applies to payments made by Visa and Mastercard. If you have made arrangements to direct deposit your payment(s), please provide your reservation number and name as a reference: BSB: 067 018 Account: 10070678.
Cancellation
We understand that at times you may need to change or cancel your travel plans.
Please note that special deal bookings and Tassie Getaway Giveback promotion bookings have different cancellation terms which are outlined at the time of booking. All deals and promotions are non-refundable and not transferrable to another date unless specifically outlined.
The following cancellations/change conditions apply to standard booking (non-deal):
• If a cancellation is less than 28 days prior to arrival the full payment is forfeited.
• If a cancellation is 28 days or more prior to arrival a $50 administration fee will apply per glamping tent.
Insurance: We recommend that you take out travel insurance.
After Hours
Noise must be kept to a minimum after 10.30pm. This policy is to be strictly adhered to.
Allocation
Management will make every possible attempt to hold requested Glamping Tents but also reserves the right to move bookings to maximise the current booking demands.
Arrival / Departure Times
Arrival Time: accommodation will be available for occupation from 2pm. Prior arrangements must be made for arrivals after 5pm.
Departure Time: accommodation must be vacated by 10am on day of departure.
Entrance via BIG4 St Helens Holiday Park
Glamping 148 Tasmania is situated in a private fenced area at the rear of BIG4 St Helens Holiday Park and is accessible via the entrance of the Holiday Park. We will welcome you in reception and provide directions and key access to this private area. If you're travelling with kids, you are welcome to use the facilities within the Holiday Park during your stay including the playground and jumping pillow.
Group Bookings / Special Offers
Additional terms and conditions may apply to group bookings or bookings made under a special offer.
If you wish to book as a group & secure a set tariff on booking, please nominate one person to liaise with office staff to collate all information and payment requirements.
Minimum Booking Periods
Minimum booking periods may apply over school holidays, weekends, long weekends and selected special events.
Damages / Loss
All registered guests shall be liable for any loss or damage to the appliances, furniture, keys/passes, fixtures and fittings in the accommodation. Fair wear and tear excluded. A fee may be charged if excessive cleaning is required after departure.
Dog Policy
Whilst we love pooches they are not welcome in the Glamping Tents.
BIG4 St Helens Holiday Park (located nearby) does have some lovely pet-friendly Cabins and Sites.
Smoking
All Glamping Tents are non-smoking. By law, it is prohibited to smoke inside or within 5 metres of any public building.
Terms and conditions are subject to change at any time.
Why Glamping?
If you love the outdoors, but camping makes you cringe, then you are the perfect glamper!
Just like camping, glamping allows you to enjoy nature (with all the frills) and some well deserved ‘me’ or ‘us’ time, all whilst indulging in the things we have come to depend on in life such as your own private bathroom, power source and kitchenette.